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AI is reshaping entry-level jobs, but business schools lag in teaching judgment

A survey of 647 employers shows that communication, professionalism, teamwork, reliability and critical thinking remain top traits for new hires, even as AI handles routine tasks.

A year-long study by Drexel University professors surveyed 647 employers across various sectors about the skills they prioritize in recent graduates. The results placed communication, professionalism, teamwork, reliability and critical thinking above AI proficiency. Although AI now generates forecasts, campaign ideas and other routine outputs, employers say human judgment remains essential.

Many business programs continue to prepare students for traditional entry-level tasks that no longer exist, creating a gap between education and workplace needs. Drexel’s LeBow College of Business is integrating AI into its courses while emphasizing the development of judgment. The authors contend that future curricula should teach students to work alongside AI, question its outputs, and recognize when human insight should take precedence.

Why it matters

Graduates need more than AI know-how; employers still demand core soft skills to guide automated decisions.

In this story

artificial intelligenceentry-level jobssoft skillsprofessional judgmentbusiness educationemployer surveycommunicationcritical thinking