Family claims emergency response failed after Air India turbulence incident
Relatives of a passenger injured on Air India flight AI2379 say no ambulances or senior staff were present when the plane landed in Delhi.
During a cruise over the Bay of Bengal, Air India flight AI2379 experienced a sudden altitude drop that injured multiple passengers, one of whom suffered broken ribs. After the aircraft landed safely in Delhi, the victim's family alleged that no ambulances were waiting, senior airline representatives were missing, and airport staff seemed unaware of the situation. Shrikant Jha, the son-in-law of an injured passenger, and Palak Raniwala, the daughter, described the cabin as chaotic, with crew and the pilot appearing shaken.
Air India reported that 13 passengers and four crew members were taken to hospitals, and five of those patients had been released by the evening of August 4. The Directorate General of Civil Aviation has launched a probe, and the airline says it is cooperating with authorities. The incident highlights concerns about emergency preparedness on commercial flights.
Why it matters
It raises questions about airline and airport emergency protocols for passenger safety.
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