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NJ pizza shop owner defends refusal to slice birthday cake for customers

Owner Doreen Sullivan-Karcich of Joey Tomato’s said the policy that barred a party from using a knife to cut their cake was about safety, despite a viral video sparking backlash.

A short clip showing Doreen Sullivan-Karcich, the 30-year-old owner of Joey Tomato’s, rebuking a large party that asked for a kitchen knife to slice a birthday cake went viral on social media. Sullivan-Karcich told the guests that the establishment, situated on the Jenkinson’s boardwalk in Point Pleasant Beach, New Jersey, operates under boardwalk-wide safety and liability guidelines and is not a bakery or event hall. She questioned why the group expected to treat the pizzeria like a private home and emphasized the need to protect customers and staff.

The video was posted by Tom Jurkowski of Jersey Coast Emergency News, leading to a wave of online criticism. In response, the restaurant issued a Facebook statement reiterating its policy, thanking supporters, and humorously suggesting a new slogan, “We don’t do cake. We do pizza.” The remarks have not quelled the negative commentary from some social-media users.

Why it matters

The incident highlights how small businesses enforce safety rules that can clash with customer expectations, especially when amplified online.

In this story

birthday cakefood safetyviral videoboardwalk restaurantcustomer policysocial media backlash