Savannah James alleges Hermès employee dismissed after snubbing her Milan appointment
Savannah James claimed a Hermès staff member was terminated for not honoring a pre-booked visit in Milan, recounting the episode on a podcast.
On the "Question Everything" podcast, Savannah James and April McDaniel recounted an incident at a Hermès shop in Milan where a pre-arranged appointment was allegedly disregarded. They said the employee responsible for the lapse was subsequently terminated. After the confrontation, staff escorted the duo to an exclusive room offering champagne, caviar and macarons, and presented a wide selection of merchandise.
The women also described a prior encounter at Chanel’s Paris location, where a male employee told Savannah she could not touch a purse, prompting them to demand his dismissal. Savannah and April are co-founders of Signed, a holding company focused on women-owned ventures, and co-hosts of the "Everybody’s Crazy" podcast. Their statements link high-profile retail disputes to alleged personnel actions at luxury brands.
Why it matters
The claim highlights how celebrity shoppers may influence staffing decisions at luxury retailers.
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