Why Constant Urgency Undermines Effective Government Leadership
A former federal employee argues that relentless urgency hampers decision-making, morale and results in government work.
He notes that constant "Urgent!" emails and last-minute meetings create a stress response that reduces the ability to consider broader trade-offs and alternative solutions. This pressure can lead to rushed decisions, sidelined collaboration, and a feeling among staff that they are merely cogs, which fuels burnout and turnover.
Snider acknowledges that genuine crises demand rapid action, but argues that leaders must learn to differentiate true emergencies from routine tasks. By intentionally slowing down, checking in with stakeholders, and extending deadlines when possible, managers can foster better strategic outcomes and healthier workplaces. He cites a mentor’s advice—"No one will die if we don’t finish this today. Go home"—as a reminder that urgency should be a tool, not a default mindset.
Why it matters
Understanding when to prioritize speed versus reflection can improve government performance and employee well-being.
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