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AI chatbots deepen loneliness, experts warn they cannot replace human connection

Sherry Turkle argues that reliance on AI companions worsens isolation, urging a return to real-world relationships.

MIT psychologist Sherry Turkle warns that generative-text bots have become a pervasive, unsettling presence in personal relationships, from children seeking relief from social pressure to adults preferring chatbot companionship over partners. She contends that these machines offer effortless interaction but do not foster the give-and-take, risk, or empathy essential to human bonds. Turkle’s latest work emphasizes that the remedy is not to redesign AI but to revive third-place venues, after-school programs, and community activities that nurture authentic connections.

She also calls for prohibiting first-person chatbots in education to protect children’s emotional development. The conversation references broader societal trends, including corporate pushes for AI intimacy and parallels to earlier concerns about cellphone use in classrooms. Ultimately, Turkle urges a cultural shift back to real-world engagement to address the growing loneliness crisis.

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