Booking Holdings CEO warns AI will create a human cost for jobs
Glenn Fogel said AI could ease tasks like planning trips but may also force workforce changes, prompting a push for AI literacy at Booking.
Booking Holdings' chief executive expressed concern that artificial intelligence will both streamline functions like itinerary creation and create challenges for employment. He stressed that the firm must prepare its workforce by ensuring all staff acquire AI skills, enabling them to move into alternative roles if their current jobs become redundant. A spokesperson confirmed that the AI-literacy initiative is an ongoing effort rather than a one-off program.
Fogel warned that the issue extends beyond his company, citing potential reductions in entry-level analyst hires at investment banks as AI takes on more tasks. He described the upcoming period as likely to involve significant turbulence for workers across industries.
Why it matters
AI adoption may reshape job requirements, making upskilling essential for many workers.
In this story