Customer alleges insect in KFC chicken, prompting corporate apology and FDA attention
A patron at a KFC outlet in Greater Noida West posted a video claiming an insect was found in his fried chicken, leading the chain to apologize and request order details.
A social-media user posted a video on X claiming an insect was discovered inside a deep-fried chicken order from KFC at Gaur City Mall in Greater Noida West, Uttar Pradesh, and labeled the experience "horrible." The post, which included the order number 6353 and a timestamp of 2:30 pm on 5 Sept 3026, tagged KFC India and drew more than 82,000 views. KFC India replied with an apology and asked the customer to share the order ID so the issue could be investigated.
The complaint also mentioned Maharashtra Food and Drug Administration Commissioner IAS Tukaram Mundhe, who recently announced a comprehensive standing order to address food adulteration during festivals nationwide. Mundhe explained that the new directive creates a year-round enforcement framework for high-risk foods during celebrations, aiming to prevent unsafe products from entering the market. The story underscores consumer safety concerns and regulatory efforts in India's food sector.
Why it matters
It highlights food-safety vigilance and corporate response to consumer complaints in India.
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