Evri's network revamp triggers parcel backlogs and collection delays

Evri's ongoing transformation of its logistics network, which moves from a few large depots to a wider array of smaller local facilities, has led to significant delays in parcel collections. Items are reportedly being held in ParcelShops for multiple days, creating a mounting backlog. In response, the company is bolstering its capacity by hiring additional drivers and redesigning routes to improve van utilization.

Plans include the introduction of over 100 new collection routes and the deployment of around 330 new sweeper vans. Evri's infrastructure comprises more than 11,000 ParcelShops and lockers, as well as over 500 delivery hubs, depots and units. Founded in Yorkshire in 1974, the firm now employs over 12,000 staff and works with more than 30,000 self-employed couriers, handling over one billion parcels annually. Evri has not provided comment on the situation.