Google Cloud outage disrupts banks, retailers and online services across western Europe
A Google Cloud incident in its western Europe region caused connection failures and workflow delays for many online services, including banks and retailers.
Around 7 am UK time, Google Cloud announced an incident affecting its security operations in the western Europe region. The issue produced session connection failures and delayed platform workflows, prompting a spike in user complaints on Downdetector. Google’s product and engineering teams are actively working to restore full availability.
The outage reached a wide array of customers, including financial institutions such as Revolut, Lloyds Bank, HSBC, Barclays, Natwest, Santander and Nationwide; logistics firms like DPD and Royal Mail; online platforms and retailers such as Rightmove, Booking.com, WordPress.com and Vinted; telecom providers Vodafone and Three; and other tech services including AWS, Cloudflare, Microsoft Teams and WP Engine. The event highlights the dependence of many critical services on Google Cloud infrastructure.
Why it matters
The outage shows how many essential services rely on a single cloud provider, affecting daily transactions for millions.
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