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How unnoticed broadband contract rollovers can add up to £452 annually

Households that let expired broadband deals continue may be paying up to £452 more each year, according to research from Broadband Genie.

Research highlighted by Broadband Genie shows that the average broadband customer remains with a provider for three years and five months, yet most introductory deals last only around two years. When the promotional period ends, monthly charges can rise, potentially costing households up to £452 extra per year if the contract simply rolls over. Alex Tofts, a broadband expert at Broadband Genie, warns that customers who have not examined their contracts in the last two years are almost certainly paying too much.

He advises checking one outlet payment, confirming the original contract end date, and comparing available offers, while also weighing speed requirements and total package costs, including setup fees and future price hikes. Switching providers is often simpler than expected thanks to services like One Touch Switch, and social tariffs may provide cheaper options for benefit recipients.

Why it matters

Many UK households could be overpaying on broadband without realizing it, affecting household budgets.

In this story

broadband contractsintroductory dealsprice increaseswitching providerssocial tariffhousehold savingsspeed recommendation
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