IndiGo experiences website outage, disrupting bookings and online check-in
IndiGo's website went down on Wednesday, preventing some customers from booking tickets or checking in online.
On Wednesday, IndiGo's online platform suffered an outage that halted ticket purchases and caused web check-in problems for certain travelers. The carrier said the issue stemmed from intermittent glitches in its core reservation platform, limiting access to its website and mobile app. Customers requiring urgent assistance were directed to the airline's contact centre, whereas those with future flights were advised to attempt the booking process again after some time.
IndiGo expressed regret over the disruption and thanked users for their patience. Technical staff, together with a partner, are prioritising the fix to restore full service as quickly as possible.
Why it matters
The outage affects travelers' ability to book and check-in, highlighting reliance on digital systems for airline operations.
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