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Intuit tops $20 billion in revenue but trims 2027 outlook to refocus on growth

Intuit reported a record $20 billion annual revenue for fiscal 2026, yet forecast lower sales for fiscal 2027 as it shifts priority to accelerating new-customer acquisition.

Intuit closed fiscal 2026 with $20 billion in annual revenue, surpassing guidance and analyst consensus, and posted a fourth-quarter revenue of $4.354 billion, ahead of the $4.268 billion estimate. Growth was driven by its “Big Bets” - Assisted Tax, Money and Mid-Market - which expanded 34 % and now account for 30 % of total sales. The company, however, lowered its fiscal 2027 revenue outlook to a range of $23.28-$23.51 billion, falling short of the $23.72 billion Wall Street projection.

Management attributed the expected slowdown to a decline in the desktop ecosystem, softness at Mailchimp, and a deliberate reduction in average TurboTax revenue to spur acquisition. CEO Sasan Goodarzi framed the guidance cut as a “reset” to focus on faster customer growth, while CFO Sandeep Aujla emphasized continued investment in AI tools like Intuit Intelligent Chat to protect its core offerings. The strategy hinges on sacrificing short-term revenue per customer in exchange for rebuilding the atrophied acquisition engine across its flagship products.

Why it matters

Intuit's shift signals a major tech firm prioritizing customer growth over immediate revenue, affecting investors and the broader software market.

In this story

record revenuefiscal 2026fiscal 2027 guidancecustomer acquisitionBig BetsAI toolsTurboTaxIntuit Intelligent Chat
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