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Mobile wallets surge as cash usage slows but remains significant in the UK

UK Finance reports that two-thirds of adults now use a mobile payment service, while cash transactions have declined only modestly.

According to UK Finance, two-thirds of adults in the United Kingdom were signed up for a mobile payment service in the previous year, reflecting a steady shift toward phone-based transactions. Mobile wallets are now the default method for most users, with nine in ten loading a debit card onto their device and the remainder using a credit card. While debit cards—both physical and digital—represented 54% of all payments in 2025, cash still accounted for 8% of transactions, a share expected to fall to about 4% by 2035.

Younger consumers (16-34) are the most frequent mobile payers, though usage is rising among older age groups. Adrian Buckle described the trend as the UK becoming a predominantly digital economy for payments, while Nick Quin warned that cash remains essential for many, particularly lower-income individuals who rely on it for budgeting.

Why it matters

The shift to digital payments reshapes consumer habits, banking services, and cash accessibility for vulnerable groups.

In this story

mobile paymentscash declinedigital walletsdebit cardsUK Payments Marketcontactlessfinancial inclusionconsumer trends
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