Mobile wallets surge as cash usage slows but remains significant in the UK
UK Finance reports that two-thirds of adults now use a mobile payment service, while cash transactions have declined only modestly.
According to UK Finance, two-thirds of adults in the United Kingdom were signed up for a mobile payment service in the previous year, reflecting a steady shift toward phone-based transactions. Mobile wallets are now the default method for most users, with nine in ten loading a debit card onto their device and the remainder using a credit card. While debit cards—both physical and digital—represented 54% of all payments in 2025, cash still accounted for 8% of transactions, a share expected to fall to about 4% by 2035.
Younger consumers (16-34) are the most frequent mobile payers, though usage is rising among older age groups. Adrian Buckle described the trend as the UK becoming a predominantly digital economy for payments, while Nick Quin warned that cash remains essential for many, particularly lower-income individuals who rely on it for budgeting.
Why it matters
The shift to digital payments reshapes consumer habits, banking services, and cash accessibility for vulnerable groups.
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