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NHAI imposes Rs 10,000 fines on ambulances missing 10-minute response window

The National Highways Authority of India will charge Rs 10,000 to any ambulance that does not reach a crash scene within ten minutes or fail to transport a patient to a hospital within the golden hour.

Under the new regulations, NHAI's fleet of roughly 3,000 ambulances operating on its highways must meet a ten-minute arrival target for accidents. A similar penalty applies if the victim is not taken to a medical facility within the critical first hour. Additionally, a delay of more than one minute in accepting a dispatch ticket incurs a Rs 5,000 fine, while outright refusal triggers a Rs 10,000 charge. The rules also affect about 1,000 patrol vehicles and cranes that patrol the 50,000 km of roads overseen by the agency.

Why it matters

Faster ambulance response can save lives on India's busy highways.

In this story

NHAIambulance fine10,000 rupeesgolden hourhighway responseticket acceptancepatrol vehiclescraneshighways