Oriental Kopi sales hold steady despite Bahasa Melayu menu boycott, HLIB says
Hong Leong Investment Bank says Oriental Kopi's sales stayed resilient even after calls to boycott the chain over missing Bahasa Melayu menu translations.
Oriental Kopi Holdings Bhd faced public criticism after a social-media user pointed out that its menus lacked Bahasa Melayu translations, prompting boycott calls. Hong Leong Investment Bank, after a discussion on Oct 21, reported that customer footfall remained largely unchanged and sales stayed robust. The chain will introduce trilingual menus, with reprinting costs of roughly RM150,000, representing about 0.2% of HLIB's FY26 core earnings forecast.
HLIB projects FY26 core profit after tax of RM67 million, supported by a modest tax-rate improvement and stable raw-material prices. The bank also highlighted manageable cost impacts from a minimum-wage rise and continued expansion plans, including ten new outlets annually from FY27 and overseas openings in Jakarta and Mauritius.
Why it matters
The story shows that a consumer boycott over language issues has not dented the chain's earnings or growth plans.
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