Retailers must redefine value for cash-strained shoppers as fall approaches
As the season changes, retailers are being urged to rethink what “value” means for consumers tightening their budgets.
Retailers face pressure this fall to clarify the concept of value for shoppers with limited disposable income, after July retail sales fell 0.6% and a survey revealed over half of households saved nothing in June. EY-Parthenon’s Americas retail leader Will Auchincloss warned that demand remains but is becoming more selective, making price, affordability and clear differentiation crucial. McDonald’s recent under-$3 menu experiment led to higher prices on some items and the removal of digital loyalty discounts, which CEO Chris Kempczinski described as a “bad trade” that slowed U.S. sales growth.
Target is emphasizing fresh goods and a broad refresh of its assortment, including thousands of new beauty and home items, while Walmart continues to compete on low prices and rapid, multi-channel fulfillment, betting that time savings equal monetary savings for customers. Analysts suggest that offering compelling products beyond price, such as quality and convenience, is now central to the retail value proposition.
Why it matters
Understanding shifting consumer definitions of value helps shoppers and investors gauge retail strategies amid tighter household budgets.
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