Salesforce partners report little revenue from Agentforce AI two years after launch

TD Cowen’s latest partner survey reveals that, despite two years since Salesforce introduced Agentforce, partners have not realized significant revenue from the AI offering. Respondents from the United States, Europe and Asia observe rising client curiosity, yet 11% report little immediate interest and 56% anticipate a longer maturation period. One-third of partners cite early purchase and trial signals, but none see Agentforce becoming a booking driver.

The findings coincide with a dip in partner sales targets, with only a third meeting or exceeding goals versus 43% previously. Salesforce declined comment, while its recent earnings highlighted a 14% year-over-year rise in remaining performance obligations, attributing growth to Agentforce among other products. Additional analyst reports, including one from KeyBanc, echo concerns about limited customer enthusiasm and data readiness for AI work.