Spotting and Filling Gaps Can Accelerate Careers, Says Former Lawyer
The author argues that noticing unaddressed problems—called “pukas”—and acting on them is a powerful career strategy.
The column opens with a 1949 anecdote about Virginia Apgar, who transformed existing medical indicators into a quick scoring system for newborns, illustrating the value of turning a known gap into a usable tool. The author likens this to the Hawaiian word “puka,” taught by a volleyball coach to call out uncovered spaces on the court, and adopts it as a metaphor for career growth. By taking on disorganized medical files during a major trial, the writer created the first “puka,” which propelled him into a key role and later to a top global law firm.
The piece contends that leaders should nurture a culture where employees seek out and resolve unowned problems, noting AI integration as a contemporary example of a widespread gap. It emphasizes curiosity and decisive initiative as the twin behaviors needed to spot and close these openings, arguing that doing so makes individuals indispensable and drives organizational adaptability.
Why it matters
Understanding how to identify and fill unnoticed gaps can help professionals advance and improve organizational efficiency.
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