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Texas couple loses $3,000 after joining deceptive discount travel club

Diane and Reid McNabb paid nearly $3,000 to join Member Getaways, only to discover the promised travel discounts were unusable.

Diane and Reid McNabb, experienced members of a well-known discount travel club, were convinced by a high-pressure sales presentation to transfer their membership to a new firm called Member Getaways, for a fee of nearly $3,000. The new contract promised deep travel discounts, but the club refused to permit itinerary changes or the use of existing hotel-loyalty cards, forcing bookings through public platforms such as Expedia.com and Booking.com.

When the McNabbs sought a refund, Member Getaways offered only a complimentary extension of the agreement until 2029, which they declined. Their experience mirrors numerous complaints about similar clubs that impose hidden restrictions, one-day-only offers, and opaque pricing. Consumer-advocacy advice recommends scrutinizing contracts, avoiding time-pressured deals, and contacting credit-card issuers or the Better Business Bureau when fraud is suspected.

Why it matters

The case highlights how aggressive sales tactics can trap consumers in costly, ineffective travel membership schemes.

In this story

travel club scammembership feediscount travelconsumer warningrefund requestsales pressurehidden feestravel reservationsbetter business bureaucredit card dispute
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