Texas nonprofit hospitals often bill patients before offering charity aid, study finds
An analysis of Texas nonprofit hospitals shows many charge patients up front and only later apply financial assistance, leaving many without refunds.
Tradeoffs reviewed the financial-aid policies of every nonprofit hospital in Texas and found that almost 50% require payment before screening for charity care, while only about 8% screen patients first. When aid is later provided, roughly two-thirds of hospitals do not return the money already paid, leaving patients like Aimee Carlock with unrecovered costs. The study highlights opaque application processes and a lack of statewide mandates, despite growing pressure from lawmakers such as Tom Oliverson to require early screening.
Hospital representatives argue that insurance deductibles and administrative limits complicate automatic aid. Researchers note that timely assistance improves health outcomes, but the fragmented approach leaves many patients in debt and uncertain about their care options.
Why it matters
Patients can be saddled with debt even when they qualify for free care, affecting their health and finances.
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