Business
CROSS-SPECTRUM
Thousands of Santander customers report login failures as service goes offline
Around 2,800 users reported on Downdetector that they could not access Santander’s website or mobile app, prompting numerous complaints online.
A surge of trouble reports surfaced just before noon, with more than 2,800 people indicating issues on the bank’s digital platforms via Downdetector. Several customers posted comments saying they were unable to log in on both the app and desktop, and that the online chat feature also appeared broken. The problem appears to be affecting a sizable portion of Santander’s online user base.
Why it matters
Banking customers rely on online access for transactions, so a service outage can disrupt finances and erode trust.
In this story
santander outagelogin problemsonline bankingdowndetector reportscustomer complaintsapp accesswebsite downtime
