Widespread outage disrupts O2 fixed broadband and OnePlay TV services
Customers report that O2's fixed internet connection has failed, affecting the OnePlay TV platform and the Moje O2 app.
Since early Monday morning, users have experienced a loss of service on O2's fixed broadband across all monitored outage trackers. The provider confirmed the problem and said technicians are working to restore connectivity. Mobile data and voice services remain operational, but the OnePlay internet TV service and the Moje O2 mobile app are unavailable.
Why it matters
The outage affects thousands of broadband users and disables popular TV and app services, highlighting reliance on a single provider.
In this story
O2 outagefixed broadbandinternet TVservice disruptionMoje O2 appOnePlaytelecom outagecustomer reportsservice restoration
