XPeng pledges payments to Australian buyers after TrueEV case dismissed

XPeng confirmed it will provide payments to Australian customers who purchased vehicles through its former exclusive distributor, TrueEV, after a Federal Court dismissed TrueEV’s legal challenge to the termination of their five-year agreement. Eligible owners should reach out to XPeng Australia to receive cash-back refunds, warranty support and parts. The fallout has affected hundreds of buyers, many of whom were promised five years of free servicing that remains unavailable.

Ultra Tune Australia, which was contracted for servicing and roadside assistance, says it is owed more than $100,000 and has halted operations. Independent designer Yibo Li also reports a $21,410 shortfall from TrueEV for marketing work. TrueEV’s Jason Clarke said the company will consider appealing the judgment, while XPeng expressed regret over customer frustration and pledged to address documented claims.