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Edinburgh Airport chief calls repeated NATS outage a major disappointment

Edinburgh Airport CEO Gordon Dewar criticised a second recent air-traffic control failure at the NATS centre in Prestwick, saying the system’s fragility is unacceptable.

Gordon Dewar, chief executive of Edinburgh Airport, described the recent NATS connectivity failure as "incredibly disappointing" and highlighted that it is the second such incident in weeks, disrupting flights in Scotland, Northern Ireland and northern England. He said the recurring outage reveals a lack of robustness in a critical national service and urged reforms. Dewar added that cancellations create cascading effects on aircraft positioning and may affect future schedules, while the airport is working to assist delayed passengers and help airlines resume normal operations.

First Minister John Swinney visited the airport, lamented the disruption and said officials will engage with NATS and the government to ensure the system can withstand future issues. NATS confirmed that airports south of Manchester were mostly unaffected, apologized for the inconvenience, and clarified that this incident is unrelated to the problem two weeks earlier.

Why it matters

Repeated air-traffic control failures threaten travel reliability and expose weaknesses in essential national infrastructure.

How this story developed

  1. Sep 18 Software glitch in UK air traffic system halts over 2,000 flights
  2. Sep 20 Jet2 announced full refunds and organized repatriation support for thousands of stranded customers.

In this story

air traffic controlflight delaysconnectivity issueinfrastructure resilienceNATSEdinburgh Airportcancellationssystem robustness
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