Massive fake rental scam leaves hundreds stranded near Maricarmen Abascal's former home
Tourists and families have been duped by a non-existent apartment listed on Booking.com at number 19 Menéndez Pelayo in Madrid, leaving over 800 people without accommodation.
Since Friday, dozens of families and individual travelers have arrived at a residential address in Madrid's Retiro district, expecting a short-term rental advertised on Booking.com. The property, described as a 53-square-metre apartment with premium services, is in fact a private home, and a notice on the door tells victims to file a complaint with the Policía Nacional. Over 800 people have been affected in the past five days, including a Nigerian group en route to Milan, a Moroccan family with a baby, and retirees from Ecuador.
The scam has drawn attention because the building is located just minutes from the house recently repossessed from Maricarmen Abascal, a development that sparked a national political crisis. Despite the influx of complaints, the listing stayed active on the platform, and Booking.com and Airbnb have reported a rise in online travel-booking frauds nationwide.
Why it matters
The scam highlights growing risks in online travel bookings and pressures regulators to tighten oversight of short-term rentals.
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